Difficult people are often the canary in the coal mine.
Are you experiencing any of these issues? This is what you might notice, and what to do about it.
- Strong personalities = difficult people
- These are the labels we give people that always seem to speak up and get their way or find the contrary perspective.
- This person needs a regular sounding board. They see the world through another lens. Their perspectives can be useful if you don’t think that it means no one else’s perspective is valid.
- Challenge everyone to hold differences of opinion and hear each other out on them to get a full version of what is happening.
- Withholding information
- You notice some people don’t receive the intel or paperwork they need to take the next step in the workflow.
- What you know that others don’t has become a badge of honor, a sign of superiority.
- This is a culture that needs two remedies:
- Agreements made on how work and information will be exchanged so everyone can meet their deadlines and be successful
- A bi-weekly information, exchange. and appreciation meeting. Share what you know, what it means and how come it is happening. Have everyone say what they notice and appreciate in each other. The boss starts. This event replaces the rumor mill where stories take on a life and meaning of their own.
Any of these situations ringing a bell? We can help. We use proven facilitated events to regenerate workflow, set the stage for a happier and more productive culture and show people how to appreciate the talent bank as it is. These events enable you to work on the organizational issues and the culture at the same time to improve productivity and performance.
Call 604-306-7707 to discuss your concerns confidentially.
